Transactional SMS

Boost Customer Engagement with Transactional SMS

QuickMessage empowers businesses to send secure, personalized, and real-time transactional messages across India and globally. From OTP delivery to account alerts, our platform ensures high-speed, reliable, and compliant communication.

Transactional SMS builds trust and improves customer experience by delivering critical updates at the right moment. Whether it’s order confirmations, delivery alerts, or security notifications, SMS ensures customers stay informed and engaged.

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India’s #1 Transactional SMS Services

Deliver OTPs, alerts, and real-time notifications instantly with our secure and high-performance Transactional SMS API.

Implicit Transactional API

Designed for mission-critical messages such as OTPs, login alerts, payment confirmations, and system notifications sent to registered users.

Explicit Transactional API

Used to send personalized updates, newsletters, and service messages to users who have subscribed or given consent.

Automated & Instant

Messages are triggered automatically by customer actions such as logins, purchases, and password resets.

Wide Use Cases

Send OTPs, order updates, account alerts, delivery notifications, and two-factor authentication messages.

Highest Engagement

SMS has a 98% open rate and most messages are read within minutes, making it the most reliable communication channel.

Start Sending Transactional SMS Today

Integrate our API in minutes and start delivering fast, secure, and compliant messages to your customers.

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Use Cases of Transactional SMS

 

SMS for Booking Confirmations

Automate ticket booking procedures, reservations, and confirmation processes to enhance user experience.

SMS for Sales Engagement

Utilise SMS marketing to generate high-quality leads and drive more sales, by capturing their attention and engagement rate.

SMS for IT Notifications

Integrate transactional SMS service with your technology heap and send automated IT notifications for more trustworthy operations.

Order confirmation and status updates

A transactional message provides an order confirmation to the users. They also give updates on whether the transaction is processed or failed.

Two-factor authentication (2FA)

Two-factor authentication helps you add security to the user’s registration process by sending an authentication code to a phone number or verified email address.

Delivery status messages

Food service businesses or stores may text clients to tell them to come and get it. Also, you can send messages that your order was delivered.

Welcome SMS

Send new users a welcome text message when they sign up with your portal for the first time (online or in-store).

OTP SMS

We prioritise your and your customer’s data. Thus, we have introduced this One-Time-Password (OPT) SMS feature to make your transaction even more secure.

Appointment

Instantly send an SMS confirming the booking time and location when someone books an appointment with your business.

 

Types of Transactional SMS

Here are the different types of Transactional SMS that include:

 
Appointment

One-time passwords (OTPs)

Transactional SMS is used to send OTP (One-time passwords) to clients to increase the security of your platform.

OTP SMS

Booking cancellations or confirmations

This is another type of transactional SMS that helps send transactional SMS to clients to remind them of their booking status related to flight, train ticket, hotel stay, or any other activity.

Welcome SMS

Informative Notices

You may convey any message or important updates related to your product, brand or service to your clients through transactional SMS. You may send them important discount updates through SMS marketing.

Welcome SMS

General Alerts

You can send transactional SMS as alerts to your clients for specific actions that will assist your organization in catering to effective customer service.

Features of Transactional SMS

Here are important features of transactional SMS that include:

 

Delivery Reports

Companies get in-detail delivery reports that help them track the status of sent messages and maintain accountability.

24×7 SMS Service

Transactional messages are delivered in real time, ensuring customers receive alerts anytime without delay.

Connects DND Customers

Reach DND-registered users with essential and compliance-approved transactional messages.

Deliver Your Messages Within Minutes

Benefits of Transactional SMS

Necessary for Commercial Sectors

Transactional SMS is ideal for commercial sectors like railways for PNR and ticket confirmations.

Increased Open Rates

SMS delivers significantly higher open rates than other communication channels.

People Read It Fast

Over 90% of SMS messages are read within the first three minutes.

Concise Data Delivery

Transactional SMS delivers short and precise information instantly.

Sender ID Customization

Custom sender IDs help users trust and recognize message authenticity.

Information Security

Used for OTPs, payment verification, and sensitive notifications.

Convenient Communication

With high mobile usage, SMS remains the most accessible channel.

Builds Brand Trust

Transactional SMS blasts strengthen brand credibility.

Enhance Your User Experience

Through a Variety of Solutions

The transactional SMS API offers a variety of benefits to you and your clients.

 
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Efficient Technical Project Management

Our client service representatives are available round the clock to help you with the setup and usage of our aids. Moreover, you just have to tap into the integration features and expanded support offered by our developer section.

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Establish Direct Connections With Top Telcos

Avail yourself of the multiple 2-way SMS portals, including Airtel, MTNL, BSNL, Tata, Reliance, Idea, and so on for optimum interaction.

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Swift Communication with 12,000 TPS

You won’t get this instant SMS service anywhere else! We’re not only limited to Delhi but also have the best transactional SMS service providers in India.

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Round-the-Clock
Support

We are available round the clock to assist you with your message delivery system. If any inconvenience arises, just get in touch with us!

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User-Friendly Web
Panel

Improve on your correspondence endeavours in a hurry and wipe out the issue of transferring huge documents or managing to Succeed in designing. Our easy-to-understand web board makes personalization easy.

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Timely Information Transmission

Value-based system to receive SMS online guarantees the ideal conveyance of direct data, on account of computerization. Send SMS messages right away without the requirement for manual information.

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Global Reach with 1,000+ International Connections

In no time, we convey transactional SMS to more than 225 nations, growing your worldwide reach.

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Enhanced Customer Engagement

Conditional way-2 SMS goes past straightforward cautions and notices; they work with the foundation of a trustworthy correspondence channel among organisations and their clients.

What Clients Say

Discover how QuickMessage is transforming the messaging industry through real success stories, genuine feedback, and trusted words from our satisfied clients.

Blazing-fast delivery and superb support. The team is super responsive, and the platform works flawlessly for our campaign needs.

Rachna Desai
Rachna Desai

Entrepreneur

QuickMessage helped us increase sales by 40% in just 3 months. The automation and WhatsApp API integration made our entire lead follow-up process effortless.

Ishan Kapoor
Mr. Ishan Kapoor

Startup Founder

CRM sync + WhatsApp API saved us 6 hours a day. We’ve automated customer updates, payment reminders, and onboarding flows seamlessly.

Viresh Garg
Viresh Garg

Digital Business Leader

Need a Fast & Secure Messaging Platform?

Start sending reliable transactional and promotional SMS with QuickMessage. Experience high delivery rates, real-time reporting, and enterprise-grade performance.

Transactional SMS Service Provider – FAQ’s

 
What is the difference between a transactional and a promotional SMS service?
Transactional or value-based messages have data about your administrations for clients who are as of now utilising them, similar to ledger balance refreshes. Special advertisement messages advance your image, like offers.
What is the purpose of a transactional SMS?
Transactional SMS comes in the form of push notifications, alerts, text messages and more. The purpose of a transactional SMS is to increase customer engagement, brand identity and overall a better customer experience for your clients.
How Can Transactional SMS Improve Customer Engagement?
Transactional SMS offers relevant details and timely information to clients. It helps to boost customer engagement and drive sales. For instance, an e-commerce site may send text to clients with order confirmation or discount updates.
How do you choose the right transactional SMS service provider?
You must look for an SMS Service Provider that provides message delivery reports, real-time analytics and click-through rates. It may assist you in optimizing future messaging depending on previous performance. SMS marketing providers should aim for a delivery rate of 95 percent when selecting the right transactional messages. Service provider
What is the difference between SMS and SMTP?
An SMS blast is sent through a passage straightforwardly to the mobile phone transporter, while an SMTP message, similar to some other email, skips from one server to another (this can frequently happen multiple times) before it shows up.
Is OPT a transactional SMS?
Yes, OTP SMS is a piece of Value-based SMS course, so it’s something similar. It permits sending significant messages like OTP, updates, warnings, updates and wishes to enlisted/existing clients. Limited-time SMS doesn’t fall under this course.
Can I legally send a text message to my customers?
Under the TCPA, advertisers should get express composed assent before sending a special way-2 message to their clients. They can get this assent in more ways than one, for example, requesting that their clients pick in by messaging a watchword to a one-of-a-kind shortcode or finishing up a web-based structure.
Is texting a transactional communication?
Conditional messages can be conveyed by email, post, call and some informing stages (like Messenger) as well as SMS. Not this multitude of channels are advantageous for this reason. Envision an Online business sending a request affirmation by post.