#1 Transactional SMS Service in India
Transactional SMS API is of two types, i.e., implicit and explicit. Implicit API can only be used to send SMS, such as OPT and notifications to your registered customers. On the contrary, explicit
Transactional SMS is used to send Transactional Message to your users who have signed up, subscribed to your newsletter, or given their consent.
Since today’s leads demand personalized and engaging messages, QuickMessage, as a hub of the transactional SMS service providers, takes care of this too. It ensures you send a message directly to your customers. Moreover, our SMS service allows you to seamlessly send updates, notifications, and insights to all your customers worldwide.
- How To Maximize Your Customer Engagement with Transactional SMS API
SMS marketing is one of the most relevant tools used in marketing today to promote businesses and services of a business. It involves transactional SMS that businesses send through text messages for marketing and advertising purposes for business promotion. It elevates brand awareness, increases engagement and endorses e-commerce. Transactional SMS service is a casual form of SMS marketing that is best fit for many forms of business.
- The Ultimate Guide to Transactional SMS
- What is Transactional SMS and Why Should You Use it In 2024 ?
SMS marketing includes promotional and text SMS. Text messages that companies send for advertising or marketing purposes to promote the product, brand or service of a business. Transactional SMS will increase engagement, raise brand visibility and promote eCommerce.
- Transactional SMS are the same as transactional emails, which are automated messages including time-sensitive details about a transaction or an account. They are triggered by an action or account activity by a user. Transactional SMS is user-friendly.
- Transactional SMS includes distributing automated messages to customers as a result of an event or in case of any request by a customer or action. A few examples of transactional messaging are sending order confirmations, notifications of account balance, real-time alerts and one-time passwords (OTP) for two-factor authentication (2FA).
- Customers have the habit of receiving such notifications via messages only. Data reveals that SMS has maximum reach to the customers compared to other communication channels. Around 98% of the entire global population have their own mobile, 98% open rate for SMS and 95% of them read the text message within 3 minutes of receiving it. Due to its economical cost, SMS-based communication solutions are also a very cost-effective method for businesses in India.
Use Cases of Transactional SMS
SMS for Booking Confirmations
Automate ticket booking procedures, reservations, and confirmation processes to enhance user experience.
SMS for Sales Engagement
Utilise SMS marketing to generate high-quality leads and drive more sales, by capturing their attention and engagement rate.
SMS for IT Notifications
Integrate transactional SMS service with your technology heap and send automated IT notifications for more trustworthy operations.
Order confirmation and status updates
A transactional message provides an order confirmation to the users. They also give updates on whether the transaction is processed or failed.
Two-factor authentication (2FA)
Two-factor authentication helps you add security to the user’s registration process by sending an authentication code to a phone number or verified email address.
Appointment
Instantly send an SMS confirming the booking time and location when someone books an appointment with your business.
Welcome SMS
Send new users a welcome text message when they sign up with your portal for the first time (online or in-store).
OTP SMS
We prioritise your and your customer’s data. Thus, we have introduced this One-Time-Password (OPT) SMS feature to make your transaction even more secure.
Delivery status messages
Food service businesses or stores may text clients to tell them to come and get it. Also, you can send messages that your order was delivered.
Types of Transactional SMS
Here are the different types of Transactional SMS that include:
One-time passwords (OTPs)
Transactional SMS is used to send OTP (One-time passwords) to clients to increase the security of your platform.
Booking cancellations or confirmations
This is another type of transactional SMS that helps send transactional SMS to clients to remind them of their booking status related to flight, train ticket, hotel stay, or any other activity.
Informative Notices
You may convey any message or important updates related to your product, brand or service to your clients through transactional SMS. You may send them important discount updates through SMS marketing.
General Alerts
You can send transactional SMS as alerts to your clients for specific actions that will assist your organization in catering to effective customer service.
Features of Transactional SMS
Here are important features of transactional SMS that include:
Delivery Reports
Companies get in-detail delivery reports that help them track the status of sent messages and help to keep accountability.
24*7 SMS service
Time does not matter for a user when ordering products or making transactions. Transactional messages can be sent to the users in real time. Companies can send alerts to users at any time.
Connects DND Customers
Another feature of transactional SMS services is that one can connect with the DND-administered clients and send auspicious information to them.
Benefits of Transactional SMS
Necessary for Commercial Sectors
Transactional SMS is the best channel for all companies and commercial sectors. For example, railways may send PNR status and ticket confirmation.
Increased Open Rates
SMS boasts high open rates compared to other communication platforms. There are more chances that transactional messages will be opened and read by users.
People Read it Fast
As per VentureBeat, more than 90% of people read an instant message within the initial three minutes, with an open pace of 98%, essentially higher than email showcasing.
Data Conveyance in brief
The transactional message sends a message instantly to the clients in a brief form. This is a high-value-based SMS channel that helps increase customer engagement.
Sender ID Customization
SMS marketing helps companies customize the sender ID, which makes sure that readers may identify the message source and assures users that it is genuine.
Information security
Transactional SMS is used for safety purposes such as ensuring the safety of sensitive details or catering to OTPs for online payments.
It is a Convenient Medium
Individuals spend roughly 3.5 hours each day on their cell phones, making it a profoundly advantageous stage to arrive at your interest group.
It helps people
Value-based SMS blast assumes an urgent part in different correspondence cooperations with your image, eventually adding to the foundation of a solid brand personality.
Through a Variety of Solutions
The transactional SMS API offers a variety of benefits to you and your clients.
Efficient Technical Project Management
Our client service representatives are available round the clock to help you with the setup and usage of our aids. Moreover, you just have to tap into the integration features and expanded support offered by our developer section.
Establish Direct Connections With Top Telcos
Avail yourself of the multiple 2-way SMS portals, including Airtel, MTNL, BSNL, Tata, Reliance, Idea, and so on for optimum interaction.
Swift Communication with 12,000 TPS
You won’t get this instant SMS service anywhere else! We’re not only limited to Delhi but also have the best transactional SMS service providers in India.
Round-the-Clock
Support
We are available round the clock to assist you with your message delivery system. If any inconvenience arises, just get in touch with us!
User-Friendly Web
Panel
Improve on your correspondence endeavours in a hurry and wipe out the issue of transferring huge documents or managing to Succeed in designing. Our easy-to-understand web board makes personalization easy.
Timely Information Transmission
Value-based system to receive SMS online guarantees the ideal conveyance of direct data, on account of computerization. Send SMS messages right away without the requirement for manual information.
Global Reach with 1,000+ International Connections
In no time, we convey transactional SMS to more than 225 nations, growing your worldwide reach.
Enhanced Customer Engagement
Conditional way-2 SMS goes past straightforward cautions and notices; they work with the foundation of a trustworthy correspondence channel among organisations and their clients.
What Our Clients Say
We are utilising SMS administrations from Quick Message. With their quality help, we are never away from the web. Because of the steady staff.
This Quick Message is great! It’s not difficult to use and has smoothed out our SMS cycle fundamentally. The product is exceptionally adaptable, so we can fit it to accommodate our particular business needs.
We are utilising text message administrations from No. #1 SMS Administration. With their quality help, we are never away from the SMS Stage. On account of the strong staff.