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OFFICIAL SHOPIFY INTEGRATION

Turn Shopify Orders
into WhatsApp
Conversations

Automate order confirmations, shipping updates, COD verification, and abandoned cart recovery. Reach customers where they actually respond.

500+ Stores Connected
No Coding Required
Secure & Encrypted
Built for Scale
Easy Setup
Free Demo
Cancel Anytime
Features

Everything Your
Shopify Store Needs

From order confirmation to cart recovery, automate your entire customer communication on WhatsApp.

Order Confirmation

Instantly notify customers when they place an order. Include order number, items, and total amount in personalized messages.

Shipping Updates

Automatically send tracking information when orders ship. Customers get one-tap access to track their package in real-time.

COD Verification

Reduce RTO by confirming Cash on Delivery orders via WhatsApp. Customers reply YES to confirm, helping reduce fake or unintended COD orders.

Abandoned Cart Recovery

Win back lost sales with timed WhatsApp reminders at 1 hour, 6 hours, and 24 hours. Include cart link for one-click checkout.

Customer Sync

Automatically import Shopify customers as contacts. Every new order adds the customer to your WhatsApp contact list.

Analytics Dashboard

Track orders, recovered carts, and notification delivery in one dashboard. See which messages drive the most conversions.

How It Works

Connect in 3 Simple Steps

No coding required. Connect your Shopify store and start sending WhatsApp messages in minutes.

1

Connect Your Store

Click "Connect Shopify" and authorize QuickMessage. We securely connect via Shopify's official OAuth — your data stays safe.

2

Configure Automations

Choose which notifications to send: order confirmation, shipping, COD verification, or cart recovery. Select your WhatsApp templates.

3

Go Live

Enable automations and you're done. Every order, shipment, or abandoned cart triggers the right message automatically.

End-to-End Automation

Manage the entire
Customer Journey

We don't just send notifications. We help you attract, convert, and retain customers through smart, trigger-based WhatsApp conversations.

Stage 1

Pre-Purchase

Turn store visitors into engaged leads before they even add a product to their cart.

  • Lead Generation Bot

    Capture numbers via WhatsApp chat widget.

  • Product Catalog Browsing

    Let users view your Shopify catalog in-chat.

  • Welcome Discount Flow

    Auto-send 10% off coupons to new subscribers.

Maximum ROI
Stage 2

Purchase

Recover lost sales and ensure genuine orders with automated checkout interventions.

  • Abandoned Cart Recovery

    Send 1h, 6h & 24h reminders with checkout links.

  • COD Verification

    Reduce RTOs by asking users to confirm COD orders.

  • Instant Order Confirmation

    Send digital receipts instantly upon checkout.

Stage 3

Post-Purchase

Turn one-time buyers into loyal brand advocates with proactive updates and support.

  • Live Tracking Updates

    Send alerts for Shipped, Out for Delivery, etc.

  • Review & Feedback

    Automated feedback requests post-delivery.

  • Win-Back Campaigns

    Re-engage inactive users after 30, 60, or 90 days.

Growth Playbooks

Go beyond abandoned carts.
Deploy proven strategies.

Stop building from scratch. Launch high-converting, pre-built WhatsApp workflows designed specifically for D2C brands in just 3 clicks.

+20% AOV

Cross-Sell & Upsell

Recommend matching products right after checkout to drive repeat purchases instantly.

Win-Back Campaigns

High ROI

Automatically re-engage dormant customers who haven't purchased in 30, 60, or 90 days.

Automated Reviews

Trigger a WhatsApp review request 48 hours after delivery. Collect feedback directly in chat.

Trigger

Order Delivered

Action

Send WhatsApp

Hi Rahul, hope you love your sneakers! 👟 Want matching socks? Get 20% off today.

Customer clicks link
🛍️

Success

New Order Placed

+₹1,250 Revenue

Auto-Synced

Order #4092 Created

Payment

₹2,499 Received

L
Luxe Fashion

Check out our new arrivals! ✨

Bag

Premium Leather Tote

₹2,499

10:15 AM
Cart (1 item)

Premium Leather Tote

Total: ₹2,499

10:18 AM ✓✓

Great choice! Click below to securely complete your payment via UPI/Cards. 💳

10:19 AM
Type a message
In-Chat Shopping

Turn WhatsApp into your
Highest Converting Store.

Stop losing customers to slow-loading websites and complex checkouts. Let your customers browse products, add to cart, and pay—all without ever leaving WhatsApp.

  • Native WhatsApp Catalogs

    Sync your Shopify inventory directly to WhatsApp. Send rich product cards with up-to-date pricing and images.

  • Frictionless UPI Payments

    Enable customers to pay securely via Native WhatsApp Pay, Google Pay, PhonePe, or Cards directly in the chat window.

  • Auto-Sync with Shopify

    The moment a payment is successful, a native order is instantly created in your Shopify admin panel. No manual entry needed.

Support At Scale

Never miss a reply.
Team & AI in one Shared Inbox.

When you send automated updates, customers reply back. Route these conversations to a powerful multi-agent dashboard where your team and AI work together seamlessly.

  • Unlimited Support Agents

    Add your entire support team. Multiple agents can reply to different customers simultaneously from a single WhatsApp number.

  • AI Auto-Replies

    Let AI handle FAQs like "Where is my order?" or "Cancel order" instantly 24/7, reducing your team's manual workload.

  • Seamless Human Handoff

    When the bot can't answer, it automatically assigns the chat to the right human agent with full conversation context.

A
N
+3

Team Status

5 Agents Online

QM

Inbox

₹12,450.00
3
N
124 conversations
Search chats...
Latest
RV

Rahul Verma

Just now

Track Order

PP

Priya Patel

15m

Thanks for the update.

AS

Amit Singh

1h

Payment successful.

RV

Rahul Verma

+91 98XXX XXXXX 23h 45m left
Assigned
Today

ORDER_CONFIRMATION

Dear Rahul,

Your payment of ₹2,499 has been successfully processed. Your order will be shipped shortly.

Agent Neha • 01:20 PM ✓✓

Hi

01:21 PM
Track Order
01:21 PM ✓✓

Hi Rahul, how can I assist you with your order today?

Agent Neha • 01:22 PM ✓✓
Type a message... (use /shortcut for quick replies)
Why QuickMessage

Built specifically for
Indian E-commerce

We deeply understand COD challenges, high RTO issues, and exactly what Indian shoppers expect from brands today.

Instant Delivery

Messages are delivered in under 3 seconds, ensuring high reliability even during massive sale traffic.

India-First Architecture

Servers hosted in Mumbai. Fully supports INR currency, Indian phone formats, and multiple regional languages.

Secure & Compliant

Powered by the Official WhatsApp Business API. Your customer data is encrypted and never shared with third parties.

Multi-Store Support

Connect unlimited Shopify stores to a single account. Seamlessly manage all your brands from one unified dashboard.

24/7 Automation

Notifications send automatically, even at 3 AM. Completely eliminate manual work and human delays.

Seamless Human Handoff

When customers reply to notifications, they go straight to your team's inbox. Continue the conversation without friction.

Templates

Pre-Built Message
Templates

WhatsApp-approved templates ready to use from day one. Fully personalized with your customer's name, dynamic order details, and real-time tracking info.

Notification Type Dynamic Variables Included Trigger Event
Order Confirmation
{{Customer Name}} {{Order #}} {{Total Amount}}
Order Placed
Order Shipped
{{Customer Name}} {{Order #}} {{Tracking URL}}
Fulfillment Created
Order Delivered
{{Customer Name}} {{Order #}}
Delivery Confirmed
COD Verification
{{Customer Name}} {{Order #}} {{COD Amount}}
COD Order Placed
Cart Recovery (1h & 6h)
{{Customer Name}} {{Store Name}} {{Checkout Link}}
Timer After Abandon
Cart Recovery (24h) + Offer
{{Customer Name}} {{Store Name}} {{Discount Code}}
24 Hours After Abandon
FAQ

Frequently Asked
Questions

How do I connect my Shopify store?
Go to Integrations → Shopify in your QuickMessage dashboard. Enter your Shopify store domain (e.g., yourstore.myshopify.com) and click Connect. You'll be redirected to Shopify to authorize the connection. The entire process takes less than 2 minutes.
Can I use my existing WhatsApp number?
Yes, you can use your existing business number. However, you must delete the WhatsApp Business App from your phone to migrate that number to the official WhatsApp Cloud API used by QuickMessage.
What is COD verification and why do I need it?
COD (Cash on Delivery) orders have high RTO (Return to Origin) rates in India — often 20-30%. COD verification sends a WhatsApp message asking customers to confirm their order by replying "YES". This simple step is designed to reduce fake or unintended COD orders and save shipping costs.
How does abandoned cart recovery work?
Whenever a user adds a product to their cart on your Shopify store but drops off before paying, our system automatically triggers pre-approved WhatsApp reminders at strategic intervals (e.g., 1 hr, 6 hrs, 24 hrs) with a direct link to complete their purchase.
Can multiple team members reply to customer messages?
Yes! QuickMessage includes a Multi-Agent Shared Inbox. You can add your entire support team to manage customer queries simultaneously from a single WhatsApp number. Our AI bot can also auto-handle basic FAQs to save time.
Do you help with getting the WhatsApp Green Tick?
Absolutely. If your brand has sufficient PR and news coverage (as required by Meta), our team will apply for the Official WhatsApp Green Tick Verification on your behalf, completely free of charge.
Can I send promotional broadcasts (like Diwali Sales)?
Yes, you can run bulk WhatsApp marketing campaigns. You can upload your customer list, segment them based on past purchases, and send rich media messages with buttons for festivals, new arrivals, and special discount offers.
Do customers have to leave WhatsApp to make a payment?
No, with our native In-Chat Shopping feature, customers can browse your synced Shopify catalog, add items to their cart, and securely pay via UPI, Google Pay, or cards directly within the WhatsApp interface.
Do I need any coding knowledge to set this up?
Zero coding required! Our Shopify app is a seamless plug-and-play solution. Pre-built playbooks and templates allow you to start sending automated WhatsApp notifications in just a few clicks.
Can I manage multiple Shopify stores from one account?
Yes, QuickMessage supports multi-store integration. You can connect and manage unlimited Shopify stores under a single dashboard, assigning different WhatsApp numbers or using the same number for all.
Is my data secure?
Absolutely. We use Shopify's official OAuth for secure connection — we never see your Shopify password. All data is encrypted in transit and at rest. We're fully compliant with WhatsApp Business API policies.

Ready to Boost Your Shopify Sales?

Join 500+ Indian e-commerce brands using QuickMessage to recover carts, confirm orders, and delight customers on WhatsApp.

Start Your Free Demo
Ready to 10x your customer engagement? Join 3,000+ businesses using QuickMessage

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