By QuickMessage Team · Last updated November 6, 2026
Quick answer
Below are 52 ready-to-use Christmas and New Year messages for customers: Christmas wishes, New Year wishes, offer and year-end sale messages, short one-liners, Hinglish wishes, thank-you notes and industry-specific greetings. You will also find 8 holiday campaign ideas, each with its own template. Christmas falls on Friday, 25 December 2026 and New Year's Day on Friday, 1 January 2027. To send them to all your customers at once, use approved templates on the WhatsApp Business API.
The last two weeks of December are a natural time to thank customers, wish them well and give them a reason to come back in the new year. Tap Copy on any message below, replace the highlighted words in [brackets] with your details, and send it. To reach hundreds or thousands of customers, the section after the templates explains how to do it officially on the WhatsApp Business API.
1. Christmas wishes for customers
Warm greetings with no sales pitch. Best sent on the morning of 25 December.
Each message is shown the way your customer will see it on WhatsApp.
Dear [Name], wishing you and your family a merry Christmas full of warmth, joy and togetherness. Thank you for being part of the [Business Name] family this year. 🎄
Merry Christmas, [Name]! May your home be filled with love, laughter and good cheer this festive season. Warm wishes from all of us at [Business Name].
Hi [Name], may this Christmas bring you peace, happiness and everything you have been wishing for. Thank you for trusting us. Team [Business Name]
Season's greetings, [Name]! It has been a pleasure to serve you this year. Wishing you a joyful Christmas and a wonderful holiday season.
Merry Christmas, [Name]! Thank you for choosing [Business Name] again and again. Enjoy the celebrations with your loved ones. 🎁
Dear [Name], may the spirit of Christmas fill your days with kindness and your home with light. Merry Christmas from our whole team.
Wishing you a cosy, cheerful Christmas, [Name]. Thank you for being with us this year. Regards, [Your Name], [Business Name]
Merry Christmas and happy holidays, [Name]! May this season bring you rest, good food and time with the people you love. ✨
2. New Year wishes for customers
Send these on the morning of 1 January. Avoid midnight: many customers are asleep or busy celebrating.
Happy New Year, [Name]! Thank you for being with [Business Name] in 2026. Wishing you good health, happiness and success in 2027. 🎉
Dear [Name], may 2027 bring you new opportunities, good news and plenty to celebrate. Happy New Year from all of us at [Business Name].
Hi [Name], a new year is a fresh start. We look forward to serving you even better in 2027. Happy New Year!
Wishing you a bright and prosperous New Year, [Name]. Thank you for your trust over the past year. Team [Business Name]
Happy New Year, [Name]! May every month of 2027 bring you something to smile about. With thanks, [Business Name]. ✨
Dear [Name], thank you for making 2026 special for us. Here is to a healthy, happy and successful 2027. Happy New Year!
Cheers to new beginnings, [Name]! Wishing you and your family a joyful New Year. Regards, [Your Name], [Business Name]
Happy New Year, [Name]! We are grateful to have customers like you. May 2027 be your best year yet. 🥂
3. Christmas and New Year offer messages
Send offers a few days before Christmas, and year-end sale messages between 26 and 31 December.
Hi [Name], our Christmas Sale is live! Get [Offer] on [Product range] until [Date]. Tap below to shop. 🎄
[Name], Christmas shopping made easy! Use code [CODE] for [Offer] on your next order. Valid until [Date]. Merry Christmas!
Looking for Christmas gifts? Our gift hampers start at [Price]. Order by [Date] to get delivery before Christmas. 🎁
Our Year-End Sale starts today, [Name]! Enjoy [Offer] on [Category] until 31 December. Tap below to see the deals.
Last days of 2026, last days of our sale! [Offer] on [Category] ends on [Date]. Don't miss out, [Name].
Start 2027 with something new, [Name]! Get [Offer] on [Product] with code [CODE]. Valid till [Date]. Happy New Year!
Hi [Name], as a valued customer you get early access to our New Year offers. Shop before everyone else and enjoy [Offer] until [Date].
Celebrate the season with [Business Name]! Visit our store at [Location] this week for festive offers and a gift with every purchase above [Amount].
4. Short Christmas and New Year messages
One-liners for a quick greeting or a picture caption.
Merry Christmas from all of us at [Business Name]! 🎄
Wishing you joy, peace and good cheer this Christmas, [Name].
Thank you for a wonderful 2026, [Name]. Happy New Year!
New year, new goals, same great service. Happy 2027! 🎉
Season's greetings and best wishes for the new year, [Name].
Here is to a happy, healthy 2027, [Name]! Team [Business Name]
5. Hinglish Christmas and New Year wishes
Many customers in India reply more to messages in the language they speak every day.
[Name] ji, aapko aur aapke parivaar ko Christmas ki dher saari shubhkamnayein! Is saal hamare saath bane rehne ke liye shukriya. - [Business Name] 🎄
Merry Christmas, [Name] ji! Yeh tyohaar aapke ghar khushiyan, pyaar aur sukoon laaye. Team [Business Name]
Naye saal ki hardik shubhkamnayein, [Name] ji! 2027 aapke liye sehat, khushi aur safalta lekar aaye. - [Business Name]
Happy New Year, [Name] ji! Pichle saal aapke bharose ke liye dil se dhanyavaad. Naye saal mein bhi hum aapki seva ke liye taiyaar hain.
[Name] ji, naye saal par hamari taraf se [Offer] aapke liye, [Date] tak. Aaj hi order karein. Happy New Year! 🎉
Christmas aur naye saal ki shubhkamnayein! Is season [Business Name] mein paayein [Offer]. Offer [Date] tak.
6. Year-end thank-you messages for loyal customers
The end of the year is a good moment to thank the customers who kept your business going.
Dear [Name], you have been with us for [X years], and we are truly grateful. As a small thank-you this season, here is [Offer/Gift] just for you. Happy holidays!
Thank you for a great 2026, [Name]. Your support helped [Business Name] grow this year. Wishing you a merry Christmas and a happy New Year.
Hi [Name], to end the year on a happy note, we have added [Reward] to your account. Thank you for being one of our best customers! 🎁
Every order from you this year meant a lot to us, [Name]. Thank you, and see you in 2027! Team [Business Name]
7. Christmas and New Year messages by industry
E-commerce
Merry Christmas, [Name]! Order by [Date] for delivery before Christmas. Track every order right here on WhatsApp. Team [Store Name]
Restaurant / Bakery
Christmas cakes and New Year party orders are open, [Name]! Pre-order by [Date] for pickup or delivery. Reply MENU to see the full list. 🎄
Clinic / Hospital
Season's greetings, [Name]! Our clinic timings for 25 December and 1 January: [Timings]. For urgent help, call [Phone Number]. - [Clinic Name]
School / Coaching
Dear Parents, wishing you a merry Christmas and a happy New Year. The [School/Institute] will be closed from [Date] to [Date]. Classes resume on [Date].
Gym / Fitness
New year, new you, [Name]! Start 2027 strong with [Offer] on annual memberships until [Date]. Reply JOIN to book a free trial session.
Travel
Happy holidays, [Name]! Still planning a New Year trip? Our last-minute packages to [Destination] start at [Price]. Reply TRIP for details.
ISP / Broadband
Merry Christmas, [Name]! Stay connected with family this holiday season. Our support team is available here on WhatsApp throughout the holidays. Team [ISP Name]
Real estate
Happy New Year, [Name]! Make 2027 the year you move into your new home. Book a site visit at [Project Name] this week and ask about our New Year offers.
8. Messages for business partners and clients
Dear [Name], season's greetings to you and your team. Thank you for a strong partnership in 2026. We look forward to working together in 2027. - [Your Name], [Company]
Merry Christmas and a happy New Year to the entire [Partner Company] team! Wishing you success and new opportunities in the year ahead.
Season's greetings, [Name]. Our office will be closed from [Date] to [Date] and reopens on [Date]. Warm regards, [Company]
Thank you for your trust this year, [Name]. Wishing you a restful holiday season and a prosperous 2027.
9. Christmas and New Year WhatsApp campaign ideas
A short, well-timed series of messages works better than one greeting. Use this calendar to plan what to send and when, then pick the ideas that fit your business.
Holiday WhatsApp campaign calendar
| When | What to send | Template category |
|---|---|---|
| 1–10 December | Christmas gift guide | Marketing |
| About 15–20 December | Last order date for delivery before Christmas | Marketing |
| Every order in December | Order confirmation and delivery updates | Utility |
| Christmas morning, 25 December | Christmas greeting with no sales pitch | Marketing |
| 26–31 December | Year-end sale | Marketing |
| Holidays | Auto-reply with your support hours | No template needed (reply within 24 hours of the customer's message) |
| New Year's morning, 1 January | New Year greeting | Marketing |
| 2–7 January | New Year offer or renewal reminder | Marketing |
You do not need all eight. Pick three or four that suit your business, and send each customer only the messages that apply to them. Only message customers who agreed to hear from you; see our WhatsApp opt-in guide.
Idea 1: 1–10 DecemberMarketing
Christmas gift guide
Group your products by budget or by who they are for, and let customers reply with a keyword to see more.
Christmas gifts sorted, [Name]! Browse our gift guide: gifts under [Price], gifts for family and gifts for colleagues. Reply GIFT or tap below to see the full list. 🎁
Idea 2: About 15–20 DecemberMarketing
Last order date for Christmas delivery
Courier networks are busy in late December. A clear cut-off date avoids disappointed customers and last-minute support calls.
Want it before Christmas, [Name]? Order by [Date], [Time] to get delivery before 25 December. Orders placed after that will ship from [Date].
Idea 3: Every order in DecemberUtility
Order and delivery updates
Holiday orders bring more "where is my order?" questions. Send the update before the customer asks. Keep this message about the order only, with no offers, so it stays a utility template. See shipping updates on WhatsApp.
Hi [Name], your order #[Order ID] has been shipped and should reach you by [Date]. Track it here: [Tracking Link]
Idea 4: Christmas morning, 25 DecemberMarketing
Christmas greeting with no sales pitch
On the day itself, just wish your customers. You can also pick any message from section 1 above.
Merry Christmas, [Name]! 🎄 Thank you for being with [Business Name] this year. Wishing you a day full of joy with the people you love.
Idea 5: 26–31 DecemberMarketing
Year-end sale
Many people have time off and money to spend between Christmas and New Year. It is also a good time to clear old stock before the new year.
Our Year-End Sale is on, [Name]! [Offer] on [Category] until 31 December. Tap below to shop before 2026 ends.
Idea 6: HolidaysNo template needed
Holiday auto-reply
When customers message you, you can reply freely within 24 hours without a template. Set up an auto-reply or a chatbot so nobody waits without an answer while your team is off.
Season's greetings! Our team is off on [Date] and back on [Date]. For order status, reply ORDER. For anything urgent, call [Phone Number].
Idea 7: New Year's morning, 1 JanuaryMarketing
New Year greeting
Send it in the morning, not at midnight. Thank customers for the past year and keep it short. You can also pick any message from section 2 above.
Happy New Year, [Name]! 🎉 Thank you for being with [Business Name] in 2026. Wishing you a healthy, happy and successful 2027.
Idea 8: 2–7 JanuaryMarketing
New Year offer or renewal reminder
People make plans and resolutions in the first week of January. It is a good time for memberships, subscriptions, courses and renewals.
New year, fresh start, [Name]! Renew your [Plan/Membership] by [Date] and get [Offer]. Tap below to renew in a minute.
To schedule these messages, send them to the right customer groups and see delivered, read and clicked reports, use WhatsApp campaign management.
How to send Christmas and New Year messages to all your customers
The free WhatsApp Business app works for a few people. For your whole customer list, it has limits that catch many businesses out during the holidays:
| WhatsApp Business app | WhatsApp Business API | |
|---|---|---|
| Who receives it | Only people who saved your number | Every customer who opted in |
| Size | Up to 256 contacts per broadcast list | Grows with your messaging limit |
| Personal name | No | Yes, using variables like {{1}} |
| Scheduling | No | Yes, schedule for 25 December or 1 January in advance |
| Reports | Basic | Delivered, read and clicked for every customer |
See the full comparison of the WhatsApp Business API and the app, or learn more about WhatsApp broadcast.
Turning a message into an approved template
- Choose the Marketing category for greetings and offers. Use Utility only for order and delivery updates with no promotional content. See marketing vs utility templates.
- Replace the brackets with variables. For example: "Merry Christmas, {{1}}! Thank you for being part of the {{2}} family this year." Do not start or end the message with a variable, and add sample values when you submit.
- Add an image and buttons. A festive banner with a "Shop now" or "View offers" button gets more attention than plain text.
- Add an opt-out option, such as a "Stop promotions" quick-reply button, so customers can choose not to receive offers.
- Submit early. Meta can take up to 24 hours to review a template, so submit your holiday templates by mid-December.
Read our full template guidelines to avoid rejections.
What it costs
On QuickMessage, a marketing message to an Indian number costs ₹0.96, excluding GST. Sending a Christmas greeting to 1,000 customers costs about ₹960 plus GST. Replies your customers send back are free, and your replies within 24 hours are free for the first 1,000 each month. See full pricing.
Tips for holiday WhatsApp messages
- Send offers early, wishes on the day. Gift offers work best in the first three weeks of December; greetings on the morning of 25 December and 1 January.
- Do not send at midnight. A 12 a.m. New Year message lands among hundreds of personal wishes and can disturb people. Morning works better.
- Message only customers who opted in. Unwanted messages lead to blocks and can lower your quality rating.
- Use the customer's name. "Dear Priya" feels personal; "Dear Customer" feels like spam.
- Plan for replies. Holiday campaigns bring questions while your team is on leave. Set up an auto-reply or chatbot before the holidays start.
- Do not send too many. Most customers need one greeting and one or two offers across the season.
Planning greetings for other festivals too? See our Diwali wishes for customers and our guide to festival greetings on WhatsApp.
Frequently asked questions
How do I send Christmas wishes to all my customers on WhatsApp?
For a few people, use a broadcast list in the WhatsApp Business app; it reaches only contacts who saved your number, up to 256 per list. For your whole customer list, send an approved marketing template through the WhatsApp Business API, which reaches every customer who opted in, with their name and a button.
When should I send New Year messages to customers?
On the morning of 1 January. Midnight messages compete with personal wishes and can disturb customers. Send year-end offers between 26 and 31 December.
Are Christmas and New Year greeting templates marketing or utility?
Marketing. Meta treats festive greetings and offers as marketing messages. Order and delivery updates with no promotional content can be utility templates.
How much does it cost to send holiday messages on the WhatsApp Business API?
On QuickMessage, each marketing message to an Indian number costs Rs 0.96 excluding GST, so 1,000 Christmas greetings cost about Rs 960 plus GST. Messages customers send you are free.
Can I schedule Christmas and New Year messages in advance?
Yes. With the WhatsApp Business API and a campaign tool, you can get your templates approved in advance and schedule them for the morning of 25 December or 1 January.
Send your holiday campaign the official way
We help you get your Christmas and New Year templates approved and send them to every opted-in customer, with delivered, read and clicked reports.
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